Privacy Policy for new76prolubeplus.com and Vin-Doctor mobile app

Effective Date: October 13, 2024

I. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our application Vin Doctor ("App”).

This privacy policy also applies to all information collected through our website new76prolubeplus.com (“Website”) and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services").

By using the App or visiting the Website, you consent to the practices outlined in this policy.

II. Information We Collect

Personal Information

We collect the following personal information to provide, enhance, and improve our services:

1. Email Address: Required for authentication and account management.
2. Name:If provided, collected to personalize your experience.
3. Phone Number: Required for authentication and account management.
4. Profile Photo (photoURL): If provided, used for account personalization.
5. Payment Information (If any): Collected when you purchase a digital VIN Report or Vehicle Report, including payment transaction records, email, phone number, and billing addresses.

We only collect personal information that you voluntarily provide to us.

User Activity Data

To enhance your experience and improve our services, we collect certain user activity data, including:

• Reports Generated: Details of Vehicle Reports you generate.
• Interactions within the App and Website: Pages visited, actions taken, and features used.

III. How We Use Your Information

We use your personal information for the following purposes:

• Authentication and Account Management: To create and manage your account.
• Personalized Service: To customize your experience and personalize content.
• Activity Tracking: To improve app and website performance and user experience.
• Payment Processing: To process transactions and retain payment records for future dispute resolution or verification.
• Communications: To send necessary communications regarding system updates, service changes, and important user-related notifications.

IV. Cookies and Similar Technologies

We use cookies and similar tracking technologies on our Website to:

1. Manage User Sessions: Keep you logged in and maintain your session.
2. Process Payments: Facilitate secure payment transactions.
3. Enhance Service Functionality: Remember your preferences and improve website performance.
4. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.

V. User Activity Tracking

We may use analytics tools to collect information about your use of the App and Website. This data helps us understand usage patterns, identify and fix issues, and enhance the functionality of our services. This information is used solely for improvement purposes and is NOT shared with third parties.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

VI. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

If you choose to delete your account, we will securely remove your personal information from our systems. If you have made any payments, we may retain your payment records (if any) per local regulations and laws.

VII. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data.
• Account Deletion: You may delete your user account at any time through the App or Website settings, or by contacting us directly.
• Account Deletion: You may deleWithdrawal of Consent: Where applicable, you can withdraw your consent to data processing.

App users are able to self delete accounts within the App.

When you create a customer account via Website, please use the following contact information for any such requests. We will respond promptly in accordance with applicable data protection laws.

VIII. Data Security

We take the security of your data seriously and implement industry-standard security measures to protect it. This includes encryption and secure protocols during data transmission and storage. We also ensure secure communication and interaction with third-party vendors like Firebase, Stripe systems and our internal servers.

IX. Third-Party Services

Our App and Website use third-party services such as Firebase (provided by Google) for user management and authentication. These third-party services may collect information in accordance with their own privacy policies. We are not responsible for the data practices of third-party service providers. Please review Firebase's Privacy Policy for more information.

Our services reply on Stripe for payment processing. Please review Stripe Privacy Policy for more information.

X. Communications

Spamming is no fun. We do not send promotional or marketing emails. However, we may send:

• System Emails: Notifications related to updates, security issues, or essential system functionality.
• User-Specific Emails: Alerts or communications regarding your account or services you've requested (e.g., account verification or critical updates).

XI. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.

XII. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@76prolubeplus.com:
• Address: 76 Pro Lube Plus: 2250 Double Creek Dr, #5069, Round Rock, TX 78664

By using the App or the Website you acknowledge that you have read and understood this Privacy Policy.